Senior Property Manager
A Senior Property and Business Development Manager with more than a decade of experience in this specialist field, Caitlin is well known and highly regarded within the real estate industry on the Northern Beaches. Described most often as “a delight to deal with”, she has excellent people skills as well as organisational ability. Recognised recently as 'Property Manager of The Year', she is a real estate professional of high repute.
Caitlin is the first point of contact for new landlord clients and is responsible for appraising properties and assisting landlords with all aspects of leasing. Caitlin manages the contracts, organises the marketing and assesses the tenancy applications for every new rental property.
Once leased, Caitlin continues to look after that property as our Senior Property Manager.
Down-to-Earth and highly knowledgeable, Caitlin’s landlords can rely on her to remain fully informed of the legal requirements with leasing to ensure compliance at all times.
Caitlin stays in close contact with her landlords and tenants and promptly attends to maintenance and repair issues. Even on the smallest matter, Caitlin is always willing to help and never fails to follow up to ensure all parties are satisfied with every outcome.
Caitlin is adept in arrears management, routine inspections and leasing renewals. She monitors the market carefully and acts quickly when conditions allow for improved returns.
With a Bachelor of Arts from Sydney University, Caitlin is smart, highly professional and dedicated to her work.
Prior to her real estate career, Caitlin represented Australia after competing at state level as a professional figure skater for 10 years.
“ Thank you for all your care and concern with our beach house. It has been so consoling to know it is in good hands”
"I am extremely pleased with your services in managing my property. I was blown away with how quickly you found a suitable tenant. You have provided me with a high level of communication and follow up through the the process. Being a first time owner you were fantastic in explaining and taking care of any situation. Your personable skills and finesse make a positive difference in communication with tenants, resulting in a smooth outcome. I would recommend you to anyone without any reservations. Thank you again for your amazing work."
" We appreciate all you have done for us handling quite a difficult situation at 6RA which you inherited when you took over the management of the property. You handled everything very professionally and we were very lucky to your calm expertise."
“I just wanted to let you know I got the house! Thank you so, so much for your recommendation and for everything else you've done for me. I can't begin to tell you how much I appreciate it.You've been wonderfully helpful with all of this which has been great for me since it sent me into a complete panic!”
Tenant : S Dekker from Avalon
'Excellent. Thanks Caitlin, So pleased you are on board.
'Dearest Caitlin, just in case no-one told you today - You are an angel! You show compassion, fairness, professionalism and always smiling. Thank you for being you.
Katie & Martin
'Once again I am here to sing Caitlin Capp’s praises. I cannot speak highly enough of her service as she always goes the extra mile, and this is what differentiates good from excellent - she is the latter. She has now looked after our house at 25a Crane Lodge Place, Palm Beach for more than a year. She found us the first tenant to move in just 4 days after settlement and had another 4 days after that one moved out! Any requests I have made - and there have been more than a few - she has attended to without hesitation. I highly recommend her to potential landlords’.
Captain Gary J Burns
'Initially being very unhappy with our previous property manager we decided to make the change. Based on a referral we chose Caitlin Capp. I was expecting the switch would be time consuming and troublesome however I was pleasantly surprised. Caitlin and the team were amazing. They made the switch so simple and hassle free. I only wish we did it sooner. We are very impressed with the high level of service we have received from day one. The team are so professional and friendly. They conduct regular inspections of the property, communicate any issues immediately and arrange for any repairs on our behalf. Our phone calls are always answered or returned and emails always responded to which is a refreshing change from the experience with our previous agent. In retrospect, we should have made the switch much sooner rather than putting up with substandard service for so long. I feel our property is being handled perfectly. I honestly cannot speak highly enough of Caitlin and her team.'
'I just wanted to thank you for your prompt and professional service in successfully finding a tenant for my Whale Beach property within a week of your appointment to do so. Your success is even more noteworthy given that another reputable agent had an earlier and longer opportunity to find a tenant – though without success. I look forward to your further continuing assistance.'
'We wanted to let you know that Caitlin is doing an excellent job managing our property. In fact, Caitlin is the best property manager we have ever had.'
Mark & Irene Morgan
'Thank you once again for all your feedback. It's a relief to know my property is being so well managed in my absence. Thank you.'
'This is the second rental that Caitlin Capp has found for us and I have always felt my needs have been met. I could not recommend Caitlin enough to family and friends. Your help, professionalism and cheerfulness has been very much appreciated and it has made renting such an easy and fun experience for both Jake and Myself. Thank you again Caitlin for finding us the perfect place.'
'Making big decisions such as moving overseas and renting your family home to strangers is a very stressful series of events. A Property Manager that understands this, communicates at a high level, fights the little battles for us and creates a friendly environment between the landlord and tenant is a priceless asset. Caitlin Capp is such an asset.'
Erika and Kurt Magnus
'We have just moved into our new rental home in Avalon. Throughout the process, Caitlin was helpful, flexible to our timetable and followed up whenever we needed more
information. The move was made easier by her help and support.'
Tom and Claire Robertson