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We, Alan and Lesley Mitchell, are extremely pleased to write this testimonial for Stephen Williams of Century 21 Blackheath, who recently handled the sale of our property.
At all times we found him to be totally professional in every aspect of our association with him. From the very beginning, he answered our initial enquiry promptly, then arrived to all meetings punctually. All emails and phone messages were returned speedily – little things which speak highly of professional standards.
He listened carefully to our aspirations for our property, and was honest in his response which was really appreciated. His manner was also very relaxed and friendly, and he was very easy to talk to – without being overly familiar.
We were also very impressed with the marketing strategy he developed – especially the photography which made the property look quite spectacular! He also took with very good humour all of my suggestions as to “The Story” of the house!
Also, it was totally due to Stephen’s connections with interested parties who had shown interest in other properties in his portfolios that our house sold so quickly. He certainly lived up to his motto of “Matching people with homes” in our case!
Throughout the weeks from exchanging contracts to settlement, Stephen kept in touch constantly, keeping us up to date with all developments.
In addition, he also provided invaluable assistance in putting us in touch with local tradesmen to carry out some pre-sale maintenance work, and after the sale, with a firm of local removalists. Such assistance helped to make an often rather traumatic time so much easier.
We really couldn’t have been happier with the way in which Stephen handled the sale of our property from start to finish, and would certainly have absolutely no hesitation in recommending him and his agency to anyone thinking of selling or acquiring property in the Blackheath area.
Lesley and Alan Mitchell
5th August 2012