Property Management/Business Development
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Rachel Kelly Property Manager and Business Development Manager at Century 21 Broadbeach has over five years experience in Real Estate both in the property Management Department and Sales and Administration. Rachel brings her extensive knowledge of the legislation and best practice in Property management to the team at Century 21 Broadbeach Chris Couper Real Estate.
Rachel is an extremely confident you property manager with vast experience from general property management, to more senior roles such as leasing and New Business. No job is too big or too small for Rachel to tackle and both new and old landlords can be assured that Rachel always has your best interests in mind and has it covered.
Rachel places a high priority on zero rent arrears and ensuring vacancy rates are minimised. She is great at building professional relationships with both landlords and tenants and believes it the extra little things she does that counts.
With her previous experience in different agencies this enables her to see the bigger picture when it comes to real estate and property. Rachel can recognise and appreciate any concerns that new landlords may have when looking for a company to manage their investment, and has no doubt she will far outweigh the expectations any landlord has of her.
The main goal for Rachel is to help you maximise returns as a property investor. She will doing this by giving you the best possible service and support from start to finish, with regular updates so you know everything that is happening with your property.
Working with the Sales and Property Management team, and utilising the great resources we have here at Century 21, Rachel is eager to speak with you about your investment property.
Rachel, from Century 21 Broadbeach was the first person to respond to us, after contacting many agent, she was extremely prompt. She helped us understand the process and made it very easy. She took care of everything from photos and advertising to all aspects of advertising and securing a tenant. Nothing was too much trouble for her. We'd never rented out a property before and we were very nervous, but now we have great tenants and no stress. I would highly recommend to any landlord to engage Rachel to manage their property.
-Andrew & Aubrey, Landlords, Miami
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My wife and I would like to seize this occasion to thank you profusely for your amazing customer service, attention to detail, prompt action to every query that arose. You were always available, attended every appointment precisely on time. Moreover, you were proactive in having maintenance upgrades done to ensure
the interests of both the owner(s) and occupier(s) were appeased in a meaningful fashion.
-Fred and Sahlee, Tenants, Broadbeach
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My husband Tim and I own an Apartment at The Phoenician .
Back in October 2015 we travelled to Broadbeach to inspect the Apartment which at the time was with another Real Estate Agency. The deterioration of the Apartment in the 2 years since we last saw it was shocking!!!
At this stage we had already been talking to your office regarding your services. We were very fortunate to meet with Rachel from your office and she has put in a lot of time and effort guiding us.
Because of their great service we moved the Agency Agreement to your office for Rachel to look after the management of the property.
Rachel has had to deal with the 2 x extremely difficult tenants that we had at the time, but had managed to do so with ease. We gave Rachel the authority to give them the 2 month notice to vacate as they did. However, they left the units in an appalling state and Rachel dealt with this in such a highly professional manner.
We thought it appropriate to commend and share how grateful we are for Rachel's huge contribution and finding solutions to our many concerns, and would not hesitate to recommend Rachel to any landlord looking for a great property manager.
-Tim and Lourdes, Landlords, Broadbeach.
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I have been extremely happy with the service provided by Rachel and the property management team at Century 21 Chris Couper Real Estate. They look after multiple properties for me and have for some time, and they have never failed to disappoint. They offer great communication and would like to commend them for their great customer service and management skills. I would have no hesitation in using or recommending this company for rental management.
-Akiko, Landlord, Broadbeach Waters.
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On behalf of Pam and I it is a pleasure having you take over as Property Manager of our unit on Sunshine Blvd. You have made this easy and stress free, and have been extremely prompt from listing day.
You have achieved in a few days what our previous P.M. was unable to do in over a month. We are extremely happy.
Looking forward to a long association.
Sydney & Pam, Landlords, Broadbeach Waters
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The team at Century 21 are first class and I will be doing more work with them one day, and would recommend anyone to also do so.
Rachel, you have been bloody sensational and next one on the Gold Coast is going straight to you guys.
-Mark, Landlord & Seller, Mermaid Beach