Senior Property Manager
Experience Makes The Difference
Why would you entrust your valuable asset to a learner or inexperienced Property Manager.
Jane is highly skilled and experienced with over 13 years as a Property Manager. She has a genuine respect for her landlords and tenants, and finds it easy to relate to people. Being approachable is very important in this role. Jane pride's herself on supporting Landlords in looking after and maintaining their biggest asset.
Jane excels under pressure and has one goal in mind, Landlord satisfaction. On top of all this expertise, Jane is a pleasure to deal with and always maintains a positive attitude.
Since commencing with Century 21 South Eastern Jane has received an award for Top Property Manager 2nd Quarter 2015 and is looking forward to receiving many more.
Awards received from Century 21 Australasia
Property Management Office of the Year 2012, 2013, 2015 & 2016
Property Manager of the Year 2013 & 2015
Property Management Office of the Year 2014 Runner Up
Our Property Management staff are also multiple award recipients. We are very proud of our Rental Department!
We are dealing with Century21 Pakenham for the first time. Our property manager is Jane and our experience has been fantastic. She has been outstanding in her effort and has gone out of her way to respond/meet our needs. The most memorable thing about our experience is Jane coming and meeting me in the evening at half an hour's notice to provide some urgent information that I needed.
I wish to acknowledge an amazing Manager, Jane Grant . She has always provided me with excellent service, prompt and informative. Her assistance , especially on weekends has been outstanding and she should be congratulated . I am very grateful for her efforts.
Monika Birthisel (Landlord)
Jane, I’d like to take this opportunity to thank you for your services looking after our property at Bluestone Street Pakenham now it’s all been settled this morning. Every dealing we had with you was professional & exceeded all levels we previously experienced. Your manner in which you go about your job is obvious to anybody that would deal with you & we’d like to thank you for all the assistance you gave Michael & I. Good luck with your role at Century 21, we’d certainly source you out if we purchase another property down your way in the future.
Joanne & Michael (Landlords)
I’d like to thank Jane & everyone at Century 21. We have had a dream run with you guys. Our previous rental real estate agent was a complete nightmare. We will not hesitate to recommend your team. Thank you!!
Jason & Megan Cammilleri (Landlords)
I have had my rental property in the trusted and professional hands of Century 21 now for nearly 5 years. I honestly couldn’t find a fault in them at all. The way they handle their business for you is very professional and reliable. With regards to my previous awful experiences from other estate agents I would never move from the Century 21 Pakenham office. Service with peace of mind and no headaches is usually hard to come by these days, hence why I will continue to do business with Century 21 Pakenham .
Abdul Walid Sarwari (Landlord)
My name is Michelle Husband and I was a tenant with Century 21. Jane Grant was my property manager for some of my 2 year lease. I just wanted to touch base and say how greatful I am for Jane's assistance. She has gone above and beyond for me when she has been on annual leave and on her other days off. I wish her the very best in her future and will definitely be in touch with her in the future.
Thank you and kind regards
Dear Jane, I just wanted to say thankyou for being a lovely lady to deal with whilst Stephen and I were tenants. You were always polite and very professional. When you called me in July I had just received some shocking news prior to your phone call, which explains why I was probably a bit vague. Anyway, better late than never. So thankyou once again, I wish you could be Our Property Manager for our holiday home in Sth Gippsland.
Julie and Stephen Cleland (Tenants)
My experience with Century 21 South Eastern has been very good. Very pleased with being kept in the loop all the time. You listen to me I don’t feel as if I speak French and no one understands. Very helpful and inclusive.
Barry Henwood (Landlord)
My experience has been extremely pleasing. The service is exceptional as is the professionalism. You are always sending updates regarding the property market - this is wonderful and very informative.
Terri Campbell (Landlord)
I have always believed that when a member of staff provides excellence of service to customers consistently that they should be recognized for this. Our family would like to make it known to you as Jane's Manager that she is such a delightful, personable, efficient and extremely professional lady.
We have had huge challenges as a family since our move here two years ago and all the property managers we have had through you to date have been wonderful, but as a family we want to advise that Jane has exceeded them all.
Jane is respectful and courteous with our inspections at our home. Jane is also reliable and every maintenance or enquiry we have made has been responded to and completed in an extremely efficient manner. Jane also keeps us informed of any delays regularly regarding maintenance matters that have recently arisen. We are sure the landlord would also be impressed with her high standard of service provision with the management of his home.
We appreciate Jane looking after us as we have never had such a good property manager as she never fails to amaze us with her dedication to her work and the people within her role. The world generally reflects on negatives but I believe the more positives the better and this is a positive report I have taken the time to provide, as I have wanted to in the past months but unfortunately work and excessive personal commitments have preceded.
We wish you all a Merry Christmas and a successful 2015 ahead!
Donna & Gary Auhl and family (Tenants)
This was the easiest and most effortless rental arrangement I have experienced in all of my years of renting. Much better than my previous real estate!! The most memorable thing about dealing with Century 21 On Main Pakenham is how quickly I was approved from applying.
Simone Negus (Tenant)
I'd like to thank you for being an awesome agent since we have been at this property.
Since the beginning of our lease you have been nothing but helpful. Always replying to our queries that we have had in a timely manner, being approachable and resolving any issues we have had very quickly.
Thank you for taking the time to show that you care about us as tenants. We really appreciate your help and are glad that you are our agent.
As discussed, we hope that we are able to find a property that allows us to continue renting with Century 21 where you will remain our agent, as you've made things hassle free and very easy.
Thank you again for your assistance. I'm sure Century 21 appreciate having staff as hardworking as yourself.
Margaret Kaisala (Tenant)