Property Manager, Licensed Estate Agent, CEA(REIV)
Mobile: 0488 049 166
Phone: 9395 8666
Hema is a result driven professional with solid experience in project and property management. She has been repeatedly recognized for her outstanding performance throughout her career and is always on the go to strive for the very best result.
With her comprehensive managerial background, Hema has exceptional attention to detail which guarantees there are no neglected issues or oversights for the client to worry. Above all, her energy and passion for Property Management ensures all works are handled in a diligent manner. Hema has a Certificate IV in Building & Construction which gives her a great insight into properties, especially being such a new area full on new homes being constructed.
Hailing from Malaysia, Hema has good understanding of Asians (Malaysian, Singaporeans, Indians, Chinese and Indonesians) cultures, background and speaks several languages. “I believe in establishing a harmonious tenant and landlord relationship in ensuring a quality lease and success for both ends in ensuring a long term stability. “
Hema likes to spend her leisure time travelling, hiking and is an avid lover of architectural buildings. Hema also enjoys spending time with the local community in Point Cook as well.
You will always receive prompt, professional and friendly service each and every time you deal with her for sure!
LANDLORD: Mr David Morrison
“I can’t thank you enough for making this happen. I am very pleased that I gave you the opportunity for you to bring my property to market. You clearly understand the marketplace and my property. You bring a uniqueness to property management with your caring and professional manner. I would highly recommend you to any prospective landlords.”
TENANT: Dr Rashmi
“I would like to express my appreciation to Hema Ramoo for her extraordinary efforts in assisting me to rent a place in Melbourne while moving from interstate. Hema has been my main point of contact and always pleasure to deal with. She is always professional, confident, helpful and reliable. Whenever there has been a problem she would patiently listen to my concerns and address them as soon as possible. Many times she has gone an extra mile beyond her actual obligations. I would strongly recommend Hema as a highly proficient property manager and would like to congratulate Century 21 for having such outstanding professionals in their team!”
LANDLORD: Mr Pragash Krishnamurthy
“Hema is very professional and efficient to deal with. We like her qualitative approach and the statistical data to support her views. This made us to choose her organisation as our property manager in our first property appraisal meeting itself. There have been a few issues with our property but she handled it very efficiently. She always balance tenant’s and landlord’s interests. We would highly recommend her services to both tenants and landlords.”
TENANT: Mr Rad Laski
“I must say I found Hema to be pleasant and punctual when she had appointments with me and provided excellent service. Greatly appreciated. They always sent receipts for rental payments, took the time to out show me how things worked, like the Heating/Cooling System, Alarm System etc. I couldn’t fault them on courtesy or service. Nothing was too much trouble. I would not hesitate to recommend them to anyone for Property Management or Buying or Selling. I know I will in my dealings in the future. All in all a pleasant experience. Bravo keep up the good work.”
LANDLORD: Mr Owen Rogers
“I have found you easy to speak with, detailed and straight to the point. Upon meeting you at the premises you presented well, knowledgeable and relaxed. Dealing with yourself and Century 21 is easy with no messing around and solution’s presented. NO problems at all.“
TENANT: Mrs Evelyn & Mr Felix D’Souza
“Hema, I wish to thank you from the depths of my heart for your help rendered to us in our time of need to find a good rental property. Truly we have simply enjoyed our stay here for the past year and half and owe our gratitude to you. You are a 'Champion'. Thanks for all your hard work to make this a success. We truly appreciate it. God bless you & your family too. We wish you all the very best for your future.”
INVESTORS GROUP: Mr Johan Raharjo
“Being based interstate we found that Hema is an outstanding property manager. She has exceptional knowledge for the local market and ensures that the rental property is well looked after, from finding the tenant right through the tenancy period. I wish her all the best.”