Friendly and efficient, Susan Tse is the kind of property manager loved by both landlords and tenants alike.
Proactive and professional, landlords appreciate that Susan takes the hassle out of owning an investment property. She capably manages every aspect from leasing and rental agreements to routine inspections, maintenance and of course the collection of rental income.
Meanwhile, her bubbly personality and amicable nature helps her develop positive relationships with tenants.
“I enjoy helping people and pride myself on being a strong communicator who always looks for win-win solutions to any issue,” says Susan. “This is particularly important in property management, where decisions need to benefit the property owner while also delivering positives for the tenant.”
Dealing with anything from maintenance to property advertising, Susan’s strong customer service focus is always an asset. In addition, she is highly organised and an adept multi-tasker.
“I never leave work with a big ‘to do’ pile on my desk. I’m quite methodical and I like to get things done straight away.”
Although she has worked across a range of industries, Susan says real estate is her favourite.
“I love being part of Century 21 Preferred in Berwick. It’s a very close-knit team where everyone helps and supports one another. You can see how this pays off in the high level of service enjoyed by our property management clients.”
Away from the office, Susan loves to keep fit by going to the gym and also loves shopping and going to the movies.