Property Management - Department Head
"A True Professional!"
Rebecca joined our team at Century 21 Hill & Viteri in June 2014 and bought with her extensive experience along with local knowledge and excellent communication skills.
A career agent, entering the Real Estate industry some 20 years ago and having spent most of that time in Property Management, she enjoys the interaction with both landlords and tenants and is a consummate professional.
Rebecca is an honest, reliable and respected Property Manager. She is always approachable and is focused on resolving promptly any issues that arise, along with achieving great results and exceeding her client's expectations.
A long term resident of the Sutherland Shire, Rebecca is well known and enjoys strong relationships with all people, including her loyal and long term clients.
2014 Half Yearly Awards - Excellence in Property Management Service
2014 Third Quarter Awards - Property Management Office of the Quarter
I would like to thank everyone in the team at Century 21 for the care you have taken whilst looking after my property over the past two years. You have been professional and helpful in every way. I have appreciated the advice and assistance given during this time.
Thank you once again
When buying a property through Century 21 recently, I was impressed with their professionalism, courtesy and support throughout the whole process of the auction. Following my purchase, they recommended I use their management service as a landlord. Again, the same efficient, prompt service. No inquiry or request was too trivial to deal with. Overall, a very approachable team and a pleasure doing business.
Regards and thank you.
I just wanted to take this opportunity to thank you for all your assistance and everything you have done during the viewing process and also my tenancy at 8/4 Swan Street Woolooware.
Your politeness and professionalism shone from our first meeting when I viewed the property. Everything was easy and smooth which diminished the levels of stress that come with finding and moving into a new property.
Your promptness in dealing with any questions or issues I had with the property was second to none and is greatly appreciated.
I would also like to thank you for your understanding and professionalism you showed when i was required to break my lease due to personal reasons.
It was always a pleasure dealing with you and once again thank you for everything you have done, I must say you went above and beyond which is very rare in today’s society. Your employer should feel very privileged to have you as a staff member.
Please pass this onto your employer as I believe it is important that your professionalism, politeness and willingness to go above and beyond be recognized.
Wishing you all the best for the future.
I'd like to thank you for your professional service and caring attitude towards us as tenants in the property you managed in Engadine.
Going through an illness from the time we went into the place, I very much appreciated that I could turn to you at times when I couldn't deal with things and you sorted then out for me. When it appeared we might have to move in the middle of my treatment, you went out of your way to assist and make it the least disruptive you could. Thank goodness we didn't have to go in the end! I can't speak highly enough of your exemplary service at a time when I was feeling particularly vulnerable, and will always be most grateful to you.
If ever you are in need of a reference, please contact me, or if you would like to use this letter to aid yourself in some way, please do!
Thanks again Rebecca, I have valued your friendly and efficient service.
Just wanted to say a quick hello and thank you once again for your help with getting my application for rent of the Cook street apartment approved . Today is one year since I have moved to this lovely apartment, the apartment that became home for me and my little person , where we wake up happy and fall asleep happy every day and that is priceless . Thank you very much one more time for giving me a chance. Your support meant so much for me, it helped me to make very important step to a much happier future . And I will always remember it .
With warmest regards,
Rebecca, love your work! Thank you for everything :-)
Rebecca has done an excellent job re-letting my unit and managing it. She is very professional and a great asset to your company.
I just wanted to send a quick email advising you of Rebecca’s excellent customer service and how much I have appreciated her help. I have recently purchased my first property which I have asked Rebecca to manage the rental for me. I chose Century 21 as my agent through a recommendation from a relative and since first contacting Rebecca she has been extremely helpful in guiding me through this process. She has proven time and again her extensive knowledge in the industry and truly has gone above and beyond in helping me establish and get the property ready for rental as well as helped resolve some issues caused by the previous owner and selling agent.
She has been an absolute pleasure to work with and is credit to your business.
I would like to acknowledge the excellent work of Rebecca Smith, your property manager at Sutherland branch of Century 21.
Rebecca did an outstanding job renting out my property in Sutherland over the last few weeks - she remained professional throughout the whole process, was always happy to assist with my enquirers and was always prompt with her correspondence. I would definitely recommend Rebecca and your agency to my colleagues and friends looking for a property manager.
Very well done and I'm looking forward to continue working with Rebecca in the future!
We would like to take this opportunity to thank Rebecca and her team for making the process of letting and managing our investment property a stress free venture. With a friendly yet professional demeanor, Rebecca has continually exceeded our expectations with efficiency, vigilance and understanding. So thank you once more.
I recently rented my unit out through Rebecca and had a very positive experience. Rebecca has an enthusiastic and professional approach which inspires confidence and attracts good tenants. Being my first time as a landlady, Rebecca was very helpful and walked me through the rental process providing good advice along the way. Rebecca was proactive in making arrangements for various things and was also very flexible. For example accommodating the personal service and continuity of dealing with just the one person, with Rebecca managing all aspects of the rental process from listing the unit, running the open homes, screening prospective tenants, and now managing the tenanted property. Rebecca provides excellent customer service, being easy to contact and prompt to respond to missed calls and emails, and also keeping me informed on matters regarding the property.
Overall, Rebecca took the stress out of renting out my unit and I definitely recommend her services to others. She has an obvious passion for property management and provides a quality service.
Dear Rebecca, You were always prompt with very reliable service. Thanks you for also being very pleasant and professional.
--Diane & Greg
We want to thanks you for all your help whilst being our property manager. You made the moving process very easy for us which was great considering how busy we both are. Thanks again Rebecca.
--Ben & Melanie
Thank you so very much for all your hard work. I am so glad that you are still managing my property.
Dear Rebecca, Thank you so much for all your help and friendliness over the past 8 months.
--Samara & Jade
To Rebecca, Thanks for doing such a great job of looking after our rental property, we will keep you in mind for any future property management needs we may have.
--Rachelle & Craig
Dear Rebecca, Thanks so much for managing our property this past year. You have done a great and fair job. We have been very happy with the way you have handled everything from beginning to end. We will happily recommend you and will come back through you should we ever need to again.
All our thanks.
--Paul & Belinda
Dear Rebecca, This is just to say thanks for all your help over the last 9 months. You are always such a delight to deal with and we really appreciate all that you've done.
--Megan & Scott
Thank you for being such an amazing property manager. You were always helpful and willing to assist whenever anything needed fixing and when arranging inspection to fit in with my difficult work hours. I really appreciate everything you have done to help me and hopefully I will rent from you again someday. Also, a big thanks to you for saving me by helping me find a home in the 11th hour, when I had to leave my previous tenancy and was running out of time.
Dear Rebecca, Just letting you know that it's been appreciated more than you know that you went out of your way to help me find a rental property. So thank you for your sincerity and professionalism. I'll pass on the word of mouth.
--Sienna & Sharon
Hi Rebecca, Thanks for that! And thanks for everything you've done over the last year, it is much appreciated. You have made things incredibly easy!