Viewing by month: March 2009
Customer Service is Key
I’ve talked about the importance of customer service previously, and I can confidently say that CENTURY 21 Australia prides itself on the level of customer service we provide. Even when times were booming, our Offices were striving to work harder and smarter for their customers. Now in the current market where many people are facing property challenges, there are no excuses not to be...Read complete post
Real Estate Cliches
Last night I was forced to sit through a variety of TV shows about doctors and nurses while I was hanging out with my teenage daughter. Funnily enough her favourite scenes were the ones that included characters with nicknames like Dr McDreamy and of course the apparently timeless George Clooney who I was told is like, totally hot in a doctor’s coat. I believe one scene in particular...Read complete post
Honesty Policy
Despite what my teenage daughters would have the world believe, I don’t dwell under a rock nor do I regularly have my head in the sand. And that means although I may not really know who Lady GaGa is, I am aware of some of the less than flattering opinions the public has about real estate agents. This has been on my mind since I blogged yesterday about the stereotypes that have haunted our industry for a long time now. But out of all...Read complete post
From fantasy to reality
Many of you may not be aware that this week saw Barbie turn 50. As I am an avid consumer of news, and not of Mattel toys, I am aware that her birthday fell on Monday and that the big 5-0 resulted in some interesting celebrations. For me, the most amazing was the real life creation of her Malibu Dream House.Read complete post
If I Knew Then...
When I stop and reflect, I realise that I have indeed been in the real estate industry for a very long time, and my first step into investing in property is something that seems very long ago. Maybe it actually was...and like everything in life, hindsight is a wonderful thing. If I knew then what I know now, I probably would have done things a little differently and as a result, here are my...Read complete post
It's Not Easy Being Green
There are many times in life I think Kermit hit the nail on the head with his bold statement “It’s not easy being green”, like the time many years ago I wore a safari suit to a black tie dinner. But if we think it’s tough being green in our day to day lives, imagine how the real enviro-crusaders feel. They take the expression to a whole new level. Read complete postHappy Mardi Gras!
As a person living in Sydney, I have to say that for a few weeks now you’d have to have been living under a rock not to know that the Gay and Lesbian Mardi Gras has hit town, and the biggest party of the festival takes place tomorrow night. With literally thousands of people descending on this city to celebrate, it got me thinking about firstly what a well adjusted and, for the most part,...Read complete post
What People Want
Figuring out what people want is the bane of many an existence. This was on my mind as I drove to work this morning because I am having trouble deciphering exactly what it is my teenage daughter wants me to do after we have an argument – the cause of which is of course always my fault. What women want is a perpetual mystery and source of angst for males everywhere, and when it comes to my work, what buyers want is...Read complete post
Email is a Tricky Thing
Although I may have mastered this blogging thing, I have to admit that technology isn’t really my personal forte and I did have to recently ask my daughter to show me how to upload songs to my iPod. Yes, I only just got an iPod, but at least I got there eventually. Although the trendier of the techie developments may stump me now and again, there is one element that is second nature for...Read complete post
Happy Employees Mean Happy Customers
I did some food shopping on my way home from work last night, and like most people, its not one of my favourite tasks. After negotiating my way around aisles crowded with other after work shoppers, many of whom seemed inexplicably irate about choosing cereal, I stood in line for an excruciating amount of time before coming face to face with what was surely the world’s most surly sales...Read complete post