Add value to your business with regular performance reviews

Performance reviews are an important business tool that enable company executives and their staff members to discuss both the successes of and challenges faced by employees in a productive manner. 

As a CENTURY 21 Real Estate franchise owner and/or manager, conducting planned performance reviews are an essential part of running your business, and will help your sales agents remain productive and on target to achieve the agency’s goals. 

The most successful performance reviews will see managers sit down with their staff in a productive environment to communicate in an unrestricted fashion.  CENTURY 21 Real Estate franchise managers and/or owners should note that while these sessions are an opportunity for management to highlight to staff both their achievements as well as any performance concerns, it is also a valuable forum for employees to voice their own feedback.  Such two way communication will likely see management gain insights into their own business practices and how these are viewed by employees, and could lead to business development opportunities.

In order to best prepare for performance reviews, it is important for sessions to be planned well in advance and scheduled with ample time to talk about all relevant topics.  With solid forewarning about an impending performance review, both management and staff have sufficient time to gather their thoughts about what needs to be discussed, as well as to prepare any necessary information (such as data reports and the like). 

Conducting a well-planned and prepared for performance review can potentially result in the following benefits (among many others) for your CENTURY 21 Real Estate franchise office:

• The highlighting of potential business development and growth opportunities, as staff members are encouraged to bring their own ideas to the table;
• The identification of inherent weaknesses within your real estate organisation that can be curbed before resulting in greater damage;
• Giving your staff members direction and a target to work towards, often boosting productivity;
• Allowing management to congratulate staff members at an individual level, likely improving morale. 
  
As a CENTURY 21 Real Estate franchise owner and/or manager, conducting regular performance reviews with your individual team members has the potential to add significant value to your business and will often help your sales agents remain productive and on target.  To get the most out of the review process, your meetings with staff should be planned in advance, well prepared for and encourage open discussion and two-way feedback.  

Posted by George Tarbey on 22/11/2011 at 9:05 AM | Categories:

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