Common management mistakes to avoid

As the owner and/or principal of a busy CENTURY 21 real estate franchise, much of your time is spent directing your staff and remaining abreast of what your team is working on.  With so much attention focused on the work of others, it can sometimes be difficult to step back and assess your own management style and whether you are working to the best of your ability and in the most effective manner.

In considering your management style, there are a few common mistakes that many managers across the board make, which you may also find yourself doing on occasion.  By simply acknowledging that these practices can be changed, you could find that your team works more productively, your office becomes more efficient and the profitability and success of your franchise business improves. 

 

Be clear in difficult conversations – try not waffle when giving bad news

For employees, there can often be nothing worse than receiving bad news from a superior, whether it is that you are being let go or made redundant, or that you haven’t reached your targets, and for the news to be delivered in an ambiguous way.  As a manager it is your responsibility to be direct with your staff members, ensuring they understand your message and, if necessary, the steps that must be taken for the situation to be rectified.  

 

Reward where credit is due – withhold when credit is not due

The very nature of a reward is that it is incentive based – given on the condition that certain tasks are performed.  If you have promised your staff a bonus or special activity for reaching sales targets or exceptional performance, try not to give out rewards until such milestones are reached, or until it is appropriate to do so.  Rewarding unnecessarily can see the motivation for your team to perform removed, and it may make it harder for you to set goals in the future.  

 

Outline exactly what is expected

For tasks that are broad and vague in nature, it is important to go through the series of smaller tasks that make up the whole project with your team.  This will ensure that the project is completed in the manner in which you had envisioned, and will remove any confusion that may have otherwise prevented or slowed your staff in their completion of the task.  

While for the most part an immensely rewarding role, the management of a real estate franchise office has the potential to present a wide range of challenges.  By taking stock of your own performance every so often and identifying how to easily rectify common mistakes that you may be making, you may be able to improve the success of your business and the happiness of your team members.  

Posted by George Tarbey on 09/02/2012 at 10:08 AM | Categories:

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