Real estate principals who delegate build success

Andrew Carnegie, a Scottish-American industrialist who led the huge expansion of the American steel industry in the late 19th century once said “the secret of success is not in doing your own work but in recognising the right person to do it.”


What Mr Carnegie meant, in saying such, is that truly successful leaders are those that know how to delegate tasks to the right people around them. The fact is that no one person has the ability to do absolutely everything – sometimes situations arise, even for the most stellar of leaders, where there is just simply too much work to handle. Such situations invariably have the capacity to result in procrastination, stress, oversights and, of course, mistakes.


Therefore, as leaders of your own businesses, it is important that you understand how to effectively delegate to the staff around you.


Now I am sure many of you are hesitant at the thought; some of you may be thinking “what’s the point? - I can do the job faster and better on my own”; others might not have confidence in their staffs’ capabilities to complete tasks properly.


However, what those types of doubts should actually be doing is emphasising a need for you to improve your own delegation skills; because if you are not currently in a position where you are able to empower and rely on your staff, then your organisation is probably neither as productive nor secure as it potentially could be.


Admittedly, delegation is not as simple as throwing any old task over to the person next to you. However, if done strategically it can be one of the most effective and efficient means of managing your workload, as well as increasing the skills, teamwork, morale and productivity of your employees, which is important because part of your responsibility as a real estate principal is to develop your agents careers and prepare them for higher levels of responsibility.


Here are five key steps towards becoming an effective delegator:


1.       Plan

Decide exactly what you want done and match the job to a delegate who is able to perform the task proficiently. This process involves an assessment of staff competencies, experience levels, natural aptitudes and skill-sets.


2.       Define and communicate clear objectives, outcomes and expectations

Clearly articulate the objectives for the task being delegated and define performance standards, ensuring that you communicate the requirements, deadlines, checkpoints, parameters, authority levels, and reasons behind the assignment. 


3.       Solicit feedback and discussion

Invite questions and be open to suggestions, allowing the delegate to gain clarification and ownership of the task. In doing such you can ensure that the delegate understands the task properly, enabling both you and them to feel confident that the task will be completed effectively.


4.       Inform others that delegation has occurred.

Often delegation involves granting rights to make decisions and consume additional resources. As such, you should inform other staff so that they know to follow your delegate’s instructions and accommodate their requests.

5. Evaluate progress and results, and provide consequences.

Upon completion of the task take some time out to discuss the delegate’s performance with them, communicating their strengths as well as areas that may need improvement. In doing such, you have the opportunity to not only provide affirmation and confidence, but also guidance so that the delegate can improve their performance of similar tasks in the future.



Delegating effectively is not easy, and some real estate principals find it extremely challenging to get a hold on. However, the ones who do are able to reduce their workload and provide opportunities for growth, challenge and fulfilment within their employees.


Posted by George Tarbey on 04/06/2012 at 11:44 AM | Categories:


Write your comment

Leave this field empty: