Viewing by month: March 2013

The importance of a lunch break

While many of us would likely agree that lunch breaks are an important part of the working day, some studies have shown that increasing numbers of employees are eating lunch at their desk or skipping lunch altogether. 

Here are five tips for making the most out of your lunch break:

1) Re-energise: the middle of the day is typically the time when our energy levels are asking to be replenished. You should try to use your lunch break to consolidate your thoughts; let your brain rest; and then plan your approach to the day’s remaining tasks; 

2) Plan strategically: try to do something useful with your lunch break – run an errand; take a walk; meet a friend for lunch; anything to ensure that the time spent away from your desk is positive and productive;  

3) Think about how you refuel: the food that you put into your body is just as important as the choices you make at work. Aim to make food decisions that wont upset your dietary needs, but don’t forget to occasionally treat yourself. A balanced and healthy lunch will help you to make a productive finish to the day;

 4) Monitor your break time: if you’re break-time is predetermined, it is important be respectful of these parameters. Being too generous with your break-time may call into question your work ethic. Caution – however, don’t ignore the importance of a break altogether; this may lead to a decline in the quality of your output;  

5) Think about where you eat: eating at your desk while you remain engaged with work can potentially result in over-eating, lethargy and an overall lack of productivity. To prevent such from happening, you may want to consider taking a brisk walk following your meal; this will help you to metabolise your food and maximise the value of your break.

0 comments | Posted by Reality Bytes - Real Estate Training Blog on 22/03/2013 at 12:00 AM | Categories:

The importance of body language at work

When communicating with clients, it is important to remember that body language can be just as impactful as the words that you employ.


Body language can assist or hinder your interactions, depending on your approach. Subtle hand gestures or facial expressions may have greater impacts than you realise and, as such, it is important to have an acute awareness of what your body language might be saying to others.


Here are four key factors to keep in mind in relation to body language:


1)      Eye contact and brow movement: maintaining eye contact during client interactions is essential; a furrowed brow or darting eyes may work to communicate a sense of dishonesty or lack of confidence. As such, you should always aim to adopt a relaxed and considered approach. A softened brow, regular eye contact and the occasional head-nod may go a long way to making your clients feel comfortable and engaged with.


2)      Facial gestures: once again, it’s important to convey a relaxed demeanour. A softer approach, without passivity or submission, is often advised. Tense expressions, on the other hand – like pursed lips or a downturned mouth – can sometimes work to evoke feelings of hostility and/or disinterest from clients. 

0 comments | Posted by Reality Bytes - Real Estate Training Blog on 15/03/2013 at 12:00 AM | Categories:

Four tips to remember when communicating with foreign investors


As a part of the largest real estate sales organisation in the Asia-Pacific region, there is a high possibility that you will come into contact with foreign investors at one point or another. As such, you may be required to interact with clients that employ English as a second language. In these instances, it will be important to approach your dealings with high levels of communication, adaptability and respect.

Here are four tips to keep in mind when dealing with foreign investors who communicate using English as a second language:

1)      Follow the client’s lead – if the client has a request or question, allow them to lead the conversation. This will enable the client to use terms that they understand and are comfortable with. This will also give you a chance to identify whether or not there may be potential language barriers between the two of you.


2)      Slow down and don’t shout – try to affect an even pace and volume when communicating with foreign investors. Where possible, use simple terms and always try to speak directly.  After asking a question or giving an answer, aim to ensure that you give the client enough time to respond; remember, they’re not only processing a question, but a question in another language;


3)      Clarify understanding – once the client appears to be happy with your response, try to clarify both of your understandings. To this end, you might want to consider taking and extra five minutes to run through what has been discussed; this could mean the difference between a successful business relationship and an embarrassing misunderstanding;  


Colloquialism – while you may employ colloquialisms when communicating with colleagues or longstanding clients, many of these expressions will likely be culturally specific. Terms that may be considered cultural slang among your peers could potentially be offensive to a foreign investor, so try to remain conscious of how what you’re saying may be perceived.

0 comments | Posted by Reality Bytes - Real Estate Training Blog on 08/03/2013 at 12:00 AM | Categories:

Tips for networking success

Most real estate agents will likely be faced with networking opportunities on a daily basis. Networking can be an invaluable tool for business development and prospecting. As such, savvy agents will aim to recognise and capitalise on each networking opportunity that comes before them. 

Here are four key professional networking tips to keep front of mind: 

1) Face to face contact: official networking events may allow those in attendance to benefit from the lasting impressions that face-to-face interactions can bring. In many of these situations, you will be making a first impression and, as such, it is important to tailor your personal presentation accordingly. A lasting impression can be a great asset, or a professional setback, so it’s important to make a positive impact up-front; 

2) Embrace the ‘anywhere, anytime’ approach: it is important to recognise that networking opportunities can be unexpected and unpredictable. As such, you should always aim to have, on hand, the tools necessary for effective networking. This includes your business cards, mobile phone, a pen and notepad;  

3) Exchanging business cards: leaving your business card with a new contact can serve as a tangible reminder of your networking encounter and contact details. A proactive agent will keep a database of contacts and update it every time they receive a new business card; this will ensure that they don’t lose important contacts details and business prospects; 

4) Follow up: you’ve planted the seed to build a strong contact by appearing well-presented, knowledgeable and exchanging business cards. If your new contact subsequently requests information from you, the best course of action is to respond promptly and personally – even if you don’t have the information requested directly at hand. 

Creating new relationships is central to development within the business world. As an agent, you should utilise every networking opportunity you’re faced with. Through growing your network of professional contacts you will likely see your listing portfolio grow as well.   

0 comments | Posted by Reality Bytes - Real Estate Training Blog on 01/03/2013 at 12:00 AM | Categories: