Viewing by month: March 2014

Positive problem solving

No matter how much preparation and effort you put into pitching to a potential client, it’s likely that they’ll want to make some modifications to your proposal. In situations like this, you may find that positive problem solving may simultaneously help ease your client’s worries and help you to put forward a more effective proposal.

Here are three tips to assist you with developing these techniques.

Step 1 – Be an active listener. In order to fully understand the message your client is communicating it may be worthwhile to convey interest by actively listening. Active listening involves verbal and non-verbal signs of listening, such as nodding, maintaining eye contact and providing encouraging words. Demonstrating that you value your client’s opinions and input may assist you in building trust with your client.

Step 2 – Ask follow up questions. Another way to emphasise your attentiveness could be to ask your client follow-up questions on points they raise to demonstrate you’ve paid attention to their questions. By asking relevant questions you can also show your client you’re interested and willing to pay attention to their concerns and point of view on an issue. You may also be able to use questioning to elicit more detailed responses from your clients in order to help tailor your proposal to better suit their needs.

Step 3 – Clarify the message. It can be easy to listen to your client but still misunderstand their needs. It may be worthwhile to seek clarification by asking open questions which allow your client to expand on any potential areas of misunderstanding. This can assist you in identifying and clarifying any areas of confusion and by doing so you may be in a better position to solve their problem.

0 comments | Posted by Reality Bytes - Real Estate Training Blog on 14/03/2014 at 12:00 AM | Categories:

Clear your head

Negative emotions can occasionally surface within the workplace, interrupting productivity and concentration. While some people are able to simply clear their head of these negative emotions by focusing on their tasks at hand, for others it can be more difficult to put them out of mind.

Below are four tips to assist you with clearing your head of negative thoughts.

Change your body language

Body language is well known to affect a person’s mood. You may find it worthwhile to consciously change your posture in order to lift your mood and clear any negative emotions you may be experiencing. Smile, even if you don’t really feel like it, and watch your mood rise.

Talk about it

It may be useful to discuss your emotions connected to these negative thoughts with a close friend or mentor to help air them and clear them from your head. However be aware – it may not be appropriate to do this with a close work colleague as this could create tension or problems in the future.

Focus on the positives

You may find that by forcing yourself to focus on a few specific positives, you’ll be able to distract yourself from any negative emotions you might be experiencing. This could be as simple as writing a list of five positives in your life, or thinking about an upcoming activity you have planned with a close friend or your partner.

Take a walk

Some people find that all they need to do to clear their head of negative emotions is to take a short, brisk walk around the block. By getting the circulation flowing and inhaling fresh air, you may find it much easier to return to your desk with a positive frame of mind.

0 comments | Posted by Reality Bytes - Real Estate Training Blog on 03/03/2014 at 12:00 AM | Categories: